Terms & Conditions

PAY MY BILL TERMS & CONDITIONS AND PRIVACY

These Terms & Conditions govern your use of the Pay My Bill service (“Pay My Bill”) made available to you by Chiquito, a brand name of Chiquito Limited, a company registered in England (company number 1854767), with its registered office at 5-7 Marshalsea Road, London SE1 1EP (“Chiquito”, “we” or “us”).

Pay My Bill

Pay My Bill is designed to allow you to pay your Chiquito bill electronically, using your smartphone or other compatible mobile device, at participating restaurants. To access Pay My Bill, you will need to either:

(a) download the Chiquito App (the “Chiquito App”) from the Apple App Store (for iOS devices) or Google Play (for Android devices). Note that the Chiquito App provides services based on your location; if you wish to switch off location services, please change your settings on your device
or
(b) connect to the Pay My Bill functionality via the Chiquito website at: https://www.chiquito.co.uk/ (the “Chiquito Website”).

We may offer a choice of ways of paying via Pay My Bill, including using third party online payment services (e.g. PayPal, Apple pay …). When you pay using Pay My Bill, you will be emailed a receipt. You can also ask for a hard copy receipt from your server.

Pay My Bill may not support discounts and promotions. If you have any discounts or promotions you would like to use, please inform your server before you pay via Pay My Bill, so that they can be applied to your bill.

How we use your personal details

  1. Pay My Bill service: In order to pay your Chiquito bill using Pay My Bill, where this service is available, you will need to input a valid email address and your credit or debit card details.

Payment processing services are provided by Braintree, a division of PayPal (Europe) S.a.r.l. et Cie, SCA (“Braintree”), which will involve transferring your data to Braintree’s servers located within the United States. Braintree is self-certified to the US Department of Commerce under the EU-US Privacy Shield. The application will transfer payment details directly from Braintree to the operator’s point of sale system. By inputting your email and payment card details, you are consenting to the use of such details by Braintree, the operator and us for the purpose of paying your bill and processing your payment.

We will not store your card details on our system. Your personal and card details will be securely stored by Braintree and used only for the purpose of administering payment, verification of transactions, refunds and ease of use in future transactions using the service. However, your CSC/CVV number will not be stored and must be entered each time you use a card for authentication. We will also share your email address with Omnifi Limited who will generate and send you an electronic receipt on our behalf, following bill payment.

  1. Email Updates and Promotional offers: we would like to send you updates and information on our promotional offers for our restaurants, from time to time. These may include joint offers with our business partners. If you no longer want to receive such offers, please notify us by writing to:

Marketing Department
Chiquito
5 – 7 Marshalsea Road
London
SE1 1EP

Availability of Pay My Bill and Liability

While we will try to make Pay My Bill available to you via the Chiquito App and/or the Chiquito Website (the “App & Website”), Pay My Bill may not be available at all restaurants. Pay My Bill is for your own personal use only, at your own risk, and must not be used for commercial purposes. We will not be liable for any unavailability or malfunction of Pay My Bill, any connection problems or any other failure or inability to access or use the App & Website, or a third party online payment service via Pay My Bill. We also reserve the right to refuse the use of Pay My Bill to pay a bill, if we have reason to suspect fraud, misconduct or unauthorised or inappropriate use.

Where Pay My Bill, the App & Website or the third party online payment service are not available, or their use is refused, you will still be liable to pay for your bill using another acceptable means of payment.

In any case, we will not be liable for any indirect, incidental or consequential damages or any financial loss, loss of income, data or other information or loss of reputation as a result of the use of, or inability to use, Pay My Bill or the App & Website. Nothing in these terms shall limit or exclude our liability for death or personal injury caused by our negligence, for fraud or any other liability that cannot be excluded or limited by English law.

Additional information

We reserve the right to change these Terms & Conditions and Privacy Notice at any time. Any changes to these Terms & Conditions and Privacy Notice will be effective immediately upon posting the revised version on the Chiquito App or the Chiquito Website, and your continued use of Pay My Bill will be deemed to be acceptance of the revised Terms & Conditions and Privacy Notice.

You may be subject to charges imposed by your mobile network operator or internet service provider. Payment of such charges is solely your responsibility. The ability to download or access the App & Website may be restricted or impaired when roaming on a network abroad.

These terms and conditions are governed by English Law and you and we submit to the non-exclusive jurisdiction of the English Courts.

Our full Privacy Policy can be obtained from our website at https://www.chiquito.co.uk/.

PARTNER OFFER TERMS

Wowcher:
• One voucher per two people.
• May buy up to two additional; vouchers can be combined to create larger groups.
• Admin fee applies
• Voucher valid until 30th Apr 2019.
• Excludes 14th Feb, 31st Mar and 21st Apr 2019.
• Excludes all airport locations and the Southampton location; valid for dine-in only.
• Vouchers are not valid at the following restaurants on event days. Please contact these restaurants before visiting to confirm validity for your chosen dates. See a full list of event restaurants here: Greenwich O2, Manchester Printworks, Salford, Coventry Arena, Sheffield and London Leicester Square.
• Valid for one course from the Main or Gluten Free menu and one starter or dessert each.
• Cannot be used on Brunch, Lunch, Fixed Price, Kids or Young Adult menus; additional spend will be charged at full menu price.
• Starter: Excludes sharing starters and street food options.
• Main: Excludes Ultimate Fajita and £2pp surcharge applies for Grill menu.
• Dessert: Excludes sharing dishes.
• Cannot be used in conjunction with any other offers or promotions.
• Subject to availability and menu items subject to change

Groupon:
• £21.95/£22.95 for the two Courses only offer (2 people) and £28.95/£29.95 for the Two Courses and Two Classic Cocktails. What’s included in the voucher: 2 courses (starter + main OR main + dessert) each from the Main Menu for 2 people) PLUS two Classic Cocktails if the guest has selected the £28.95 option. If this is all our guests have there is nothing for them to pay us.
• Exclusions include sharing starters, sharing desserts, street food, and the Ultimate Fajita. There is a £2pp supplement for any Mains from the Grill section. Classic Cocktails only when £28.95/£29.95 offer is selected.

Tastecard:
• The tastecard is valid for 2 people, although multiple cards can be used for your party - therefore 4 people dining would require 2 tastecards.
• Your tastecard voucher entitles you to an exclusive 2 for 1 offer across the core menu (Starters, Mains and Desserts subject to availability); extra toppings and add-ons are not included in the deal, but may be purchased at the usual menu price.
• Festive Dishes, Specials, Sharing Starters, Sharing Mains, Sides and Sharing Desserts are excluded from this offer, as well as the Ultimate Fajita and Picanha Steak.
• The tastecard restaurant discount is available 7 days a week and there is no need to book ahead, but do mention when being seated that you intend to use your tastecard.
• The cheapest or equivalent dish of each course from each menu section will be discounted from your bill.
• This offer cannot be used in conjunction with any other deals, promotions, vouchers or discounts. Set/Fixed price Menus, Lunch menus, Kids menus, takeaways and delivery are not included in this offer.
• The tastecard discount is not available on Bank Holidays or on Celebration Days including, but not limited to, Valentine’s Day, Mothering Sunday, Father’s Day, etc.
• Offer not valid in airports, train station locations, Chiquito O2 Greenwich, Leicester Square and Printworks.

Gourmet Society:
• 25% off total bill. Sun-Fri.
• Each Gourmet Society card is valid for up to 4 people, although multiple cards can be used per table, therefore 8 people dining would require 2 Gourmet Society cards.
• Offer available on a la carte menu only. Festive Dishes, Set/Fixed price, Lunch Menus, Kids Menus, takeaways, delivery, Picanha Steak and the Ultimate Fajita are all excluded.
• This offer cannot be used in conjunction with any other promotions or discounts.
• You do not need to book in advance, although please mention when being seated that you intend to use your Gourmet Society card.
• To speed up payment please show your Gourmet Society card when asking for the bill.
• In Scotland the discount only applies to soft drinks only, alcoholic drinks are not included in the discount.
• Not valid on Saturdays, Bank Holidays or on Celebration Days including, but not limited to, Valentines Day, Mothering Sunday, Fathers Day, etc.
• Not to be used in conjunction with any other offer. Offer not valid in airports, train station locations, Chiquito O2 Greenwich, Leicester Square and Printworks.

Meerkat Meals:
• 2 for 1 on equivalent starters, mains and desserts. Cheapest free. Sunday to Thursday.
• Participating restaurants.
• Booking required, max 6 people. Offer excludes kids meals, drinks and certain days.
• App only.
• Offer not valid at O2 Greenwich and Printworks.
• Excludes the Ulitmate Fajita and Picanha Steak. Not valid on Saturdays, Bank Holidays or on • Celebration Days including, but not limited to, Valentines Day, Mothering Sunday, Fathers Day, etc.
• Not to be used in conjunction with any other offer.
• Offer not valid in airports, train station locations, Chiquito O2 Greenwich, Leicester Square and Printworks.

Showcase Insider:
• 25% off the food bill (A la carte, Gluten free a la carte and breakfast), 7 days a week for up to 6 people per membership.
• This offer excludes the kids’ menus, fixed price and lunch menus, and does not include drinks.
• The offer is not available on bank holidays or event days including, but not limited to, Mother’s Day or Valentine’s Day.
• This discount cannot be used at airport locations.
• Members can only redeem one code per booking, table or group of people attending Chiquito.

Odeon Limitless:
• 30% off food discount is available for students who are active Limitless members.
• Discount is only valid between 17 September 2018 and 31 December 2018 (inclusive).
• Discount is valid on total food bill from the main, gluten free or dessert menus. Any other menus are excluded. Discount is not valid on the Ultimate Fajita. Discount is not valid on drinks.
• Discount is valid for up to 6 people per Limitless card.
• You must show a valid Limitless card and student card to a member of the restaurant team to receive the discount.
• Offer not valid in airports, train station locations, Chiquito O2 Greenwich, Chiquito Leicester Square and Printworks.
• Discount not valid with any other promotion.
• Discount can be used as many times as you like.
• Offer may be withdrawn at any time.

KidsPass:
• 25% off total bill valid Sunday to Friday.
• Each KidsPass card is valid for up to 6 people, although multiple cards can be used per table, therefore 12 people dining would require 2 KidsPass cards.
• Offer is available on the la carte and breakfast menus only. Excludes Festive Dishes, Set/Fixed price, Lunch Menus, Kids Menus, takeaways and delivery.
• This offer cannot be used in conjunction with any other promotions or discounts.
• You do not need to book in advance, although please mention when being seated that you intend to use your KidsPass card.
• To speed up payment please show your card when asking for the bill.
• In Scotland the discount only applies to soft drinks only, alcoholic drinks are not included in the discount.
• Not valid on Saturdays, Bank Holidays or on Celebration Days including, but not limited to, Valentines Day, Mothering Sunday, Fathers Day, etc.

Popcorn Pass:
• 25% off total bill valid Sunday to Fri.
• Each Popcorn Pass card is valid for up to 6 people, although multiple cards can be used per table, therefore 12 people dining would require 2 Popcorn Pass cards.
• Offer is available on the la carte and breakfast menus only. Excludes Festive Dishes, Set/Fixed price, Lunch Menus, Kids Menus, takeaways and delivery.
• This offer cannot be used in conjunction with any other promotions or discounts.
• You do not need to book in advance, although please mention when being seated that you intend to use your Popcorn Pass card.
• To speed up payment please show your card when asking for the bill.
• In Scotland the discount only applies to soft drinks only, alcoholic drinks are not included in the discount.
• Not valid on Saturdays, Bank Holidays or on Celebration Days including, but not limited to, Valentines Day, Mothering Sunday, Fathers Day, etc.

Student Beans:
• The offer is 25% off the food bill which included a la carte, Gluten Free a la carte and breakfast menu.
• This offer is available 7 days a week for up to 6 people per membership.
• This offer is not available for kids menus, fixed price of lunch menus, and does not include beverages.
• The discount is not available on Bank Holidays, or event holidays including but not limited to Valentines Day, Mothering Sunday, Fathers Day, etc.

Unidays:
• Showing the UNiDAYS iD entitles bearer to 25% off their food bill when ordering 2 or more main meals from the main menu.
• One voucher per table/bill transaction. Not valid in conjunction with any other offer or set menu, including the lunch, specials, breakfast and kids menus.
• Subject to availability, no substitute available, no cash alternative.
• Not valid at event restaurants on event days.
• Not valid on bank holidays.




OFFER TERMS

Taco Tuesday:
• With this voucher, you and all of your table can enjoy Chicken, Beef Chilli, Pulled Pork or Five Bean Chilli Tacos for £1 each from Build Your Own Tortilla section on the Main menu.
• Pulled Pibil Jackfruit, Pulled Barbacoa Beef and Pulled Chicken Tinga fillings are all excluded from this offer.
• You can use this voucher on Tuesday 18th June 2019 only.
• There’s no limit on number of Tacos you can have.
• You cannot use this voucher with any other promotion.
• This voucher can only be used once.
• This voucher may be refused at event restaurants on event days, and will be processed at the manager’s discretion. (Chiquito event restaurants: Greenwich O2, Manchester Printworks, Salford, Coventry Arena, Sheffield and London Leicester Square).

Taco Thursday:
• With this voucher, you and all of your table can enjoy Chicken, Beef Chilli, Pulled Pork or Five Bean Chilli Tacos for £1 each from Build Your Own Tortilla section on the Main menu.
• Pulled Pibil Jackfruit, Pulled Barbacoa Beef and Pulled Chicken Tinga fillings are all excluded from this offer.
• You can use this voucher on Thursday 13th June 2019 only.
• There’s no limit on number of Tacos you can have.
• You cannot use this voucher with any other promotion.
• This voucher can only be used once.
• This voucher may be refused at event restaurants on event days, and will be processed at the manager’s discretion. (Chiquito event restaurants: Greenwich O2, Manchester Printworks, Salford, Coventry Arena, Sheffield and London Leicester Square).

£5 Fajitas:
• With this voucher, you and all of your table can enjoy our Chicken and Roasted Vegetable fajitas for £5 each from the main menu and gluten free menu.
• You can use this voucher on Monday 17th June 2019 only.
• This voucher excludes the Ultimate Fajita, Steak, Garlic King Prawn and Chicken and Pulled Pork options on the Main Menu.
• You cannot use this voucher with any other promotion.
• We can amend or withdraw this voucher at any time.
• This voucher can only be used once.
• This voucher may be refused at event restaurants on event days, and will be processed at the manager’s discretion (Chiquito event restaurants: Greenwich O2, Manchester Printworks, Salford, Coventry Arena, Sheffield and London Leicester Square).

Click and Collect:
• 40% off all Click and Collect Starters, Mains and Desserts.
• 40% offer is automatically applied to all Click and Collect purchases at checkout.
• You can use this voucher all day every day until Wednesday 19th June 2019.

2 for £10 Breakfast:
• Enjoy 2 breakfast dishes for £10 at selected Chiquito restaurants until midday, 7 days a week.
• Only Valid at Chiquito Mansfield, Union Square, Eldon Square, Leeds White Rose, Colchester, Exeter, Crawley, Edge Lane, Basildon, Swindon, Hagley Road, Uxbridge and Leicester Square.
• We can amend or withdraw this offer at any time.

Armed forces discount:
• Production of forces card entitles bearer to 25% off their food bill when ordering 2 or more main meals from the main menu
• Offer valid 7 days a week
• One voucher per table/bill transaction
• Not valid in conjunction with any other offer or set menu, including the lunch, specials, breakfast and kids menus
• Subject to availability, no substitute available, no cash alternative
• Not valid at event restaurants on event days
• Not valid on bank holidays
• Offer excludes take away

Students:
• Student Discount entitles bearer to 25% off their food bill when ordering 2 or more main meals from the main menu
• Student ID must be presented
• Offer available with valid student ID
• One voucher per table/bill transaction
• Not valid in conjunction with any other offer or set menu, including the lunch, specials, breakfast and kids menus
• Subject to availability, no substitute available, no cash alternative
• Not valid at event restaurants on event days
• Offer excludes take away

25% off food with a cinema ticket:
• Guests must show a valid cinema ticket dated on the same day as their visit.
• This offer cannot be used in conjunction with any other promotions or discounts.
• This offer allow the guest 25% off all food items from the main, breakfast, gluten free, and dessert menu.
• This offer is not valid with the Ultimate Fajita and or the Set/Fixed price, Lunch Menus, Kids Menus, takeaways or delivery.
• We can amend or withdraw this offer at any time.

Kids Eat Free:
• With this voucher, you and all of your table can enjoy 1 kid’s meal from the Kids’ menu for free with every adult main meal purchased.
• You can use this voucher from Friday 14th - Sunday 16th June.
• You cannot use this voucher with any other promotion.
• We can amend or withdraw this voucher at any time.
• This voucher can only be used once.
• This voucher may be refused at event restaurants on event days, and will be processed at the manager’s discretion (Chiquito event restaurants: Greenwich O2, Manchester Printworks, Salford, Coventry Arena, Sheffield and London Leicester Square).

£10 Tortilla & Drink
• With this voucher, you and all of your table can enjoy our tortillas from the Build Your Own menu (Tacos, Burritos, Chimichanga or Enchilada) and a bottle or draught beer, cider, small glass of house wine or regular soda for just £10.
• You can use this voucher on Friday 14th June 2019 only.
• This offer excludes Doombar and large Corona bottles, the Burrito with Benefits, Ultimate Fajita and Pulled Pibil Jackfruit, Pulled Barbacoa Beef and Pulled Chicken Tinga fillings.
• You cannot use this voucher with any other promotion.
• We can amend or withdraw this voucher at any time.
• This voucher can only be used once.
• This voucher may be refused at event restaurants on event days, and will be processed at the manager’s discretion (Chiquito event restaurants: Greenwich O2, Manchester Printworks, Salford, Coventry Arena, Sheffield and London Leicester Square).

2 for 1 Tortillas:
• With this voucher, you and all of your table can enjoy tortillas from the Build Your Own menu (Tacos, Burritos, Chimichanga or Enchilada) 2 for the price of 1.
• You can use this voucher on Wednesday 12th June 2019 only.
• This offer excludes the Burrito with Benefits, Ultimate Fajita and Pulled Pibil Jackfruit, Pulled Barbacoa Beef and Pulled Chicken Tinga fillings.
• The cheapest item will be deducted from your bill.
• You cannot use this voucher with any other promotion.
• We can amend or withdraw this voucher at any time.
• This voucher can only be used once.
• This voucher may be refused at event restaurants on event days, and will be processed at the manager’s discretion (Chiquito event restaurants: Greenwich O2, Manchester Printworks, Salford, Coventry Arena, Sheffield and London Leicester Square).

“Father’s” Day Fiesta - Free Nachos or drink for “Dads”:
• With this offer any “Dad” or Father figure will receive 1 free drink or 1 standard nachos starter as a gift from us to them when a minimum of 1 main meal is purchased.
• Offer valid between Friday 14th - Sunday 16th June 2019 only.
• Offer excludes sharing nachos, bottles of wine and large bottles of Corona.
• No voucher required.
• Offered at the servers discretion and reserve the right to refuse this offer.
• You cannot use this voucher with any other promotion.
• We can amend or withdraw this voucher at any time.
• This voucher can only be used once.

Free prosecco for graduates:
• This offer entitles any graduate a free glass of prosecco when visiting Chiquito on their graduation day.
• A valid student ID must be shown.
• This offer is valid until 30th June 2019, excluding Saturday’s.
• You cannot use this voucher with any other promotion.
• We can amend or withdraw this voucher at any time.
• This voucher can only be used once.
• You must be over 18 to receive this offer.
• This voucher may be refused at event restaurants on event days, and will be processed at the manager’s discretion (Chiquito event restaurants: Greenwich O2, Manchester Printworks, Salford, Coventry Arena, Sheffield and London Leicester Square).