Terms and Conditions
GENERAL TERMS
All tables will be held for no more than 15 minutes in busy periods. You can specify in the ‘Special Request’ box if you require a highchair or space for a pram, although please note that in some locations we may need to ask you to leave your pram elsewhere in our restaurant to ensure clear floor access for our team, other guests and in case of emergency.
If you no longer require your booking, please cancel using the link sent in your original confirmation email or the reminder email you will receive the day before your booking, so we can give your table to another guest. You can add any information or specific requests in the ‘Special Request’ box when you book – we will always do our best to help.
If your booking requires a deposit, this must be paid within 14 days of making your booking, or immediately if you are dining within 14 days of making a booking, otherwise in busy periods we reserve the right to cancel your table. You will receive a link within your email confirmation to pay your deposit via our secure online portal. If you prefer to pay in restaurant, then card payment is preferred.
All deposits paid are redeemed against your bill on the date you dine with us. The deposit is fully refundable in the following circumstances: You change your mind, if more than 14 days before you dine.
If you cancel within 14 days of your dine date, we are unable to offer a refund, however we would be happy to move your booking to any future date within 3 months of your original dine date, and your deposit will remain valid and redeemable against that new booking.
If you decide to cancel your booking, please either contact the restaurant direct, or our Group Sales team if you booked through them. Cancelling the booking yourself via our online booking portal will not refund your deposit. Refunds may take up to 5 working days to be processed back to your card. Any refund due can only be processed to the card originally used to pay the deposit. If your party number reduces, we are unable to part refund deposits – however the full amount of the deposit taken will still be redeemed against your booking on the day. If your party number increases, you will receive an email to pay the extra amount per person due.
If your booking requires a pre-order, this must be made no later than 72 hours before your booking. Pre-orders may also be required for all bookings of 13 or more people.
If a pre-order is required, you will receive a link to make your pre-order via our secure online portal, either at the time of booking, or for Christmas bookings, in early November.
If you do not pre-order, we cannot guarantee availability of your preferred menu dishes on the date you dine.
Drinking to excess won’t be permitted & we reserve the right to cease serving at any time. Participants are required to drink responsibly at all times drinkaware.co.uk. Our policy is that only guests who can prove they are 18 & above can be served alcohol for their own consumption & we observe Challenge 21 or 25 (as our licence specifies) in our restaurants.
PARTNER OFFERS
Offer entitles you to: Enjoy 25% off the total bill upon presentation of a valid Bluelight/DDS ID, NHS, Armed Forces, Firefighter or Police ID (including SPRA or PCF card)
Offer validity: Valid all day, Sunday - Friday when a main course is ordered, per adult, from our core menu. This offer is only valid while dining in the restaurant and is limited to 4 people per ID presented. If 1 card is used for a table larger than 4 people, then the cheapest dishes of each course will be discounted.
Offer restrictions: Only one offer may be redeemed per table per visit. Not valid on key calendar dates, including but not limited to: Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas Day, Boxing Day, or New Years Eve.
Site exclusions: This offer is only valid whilst dining in the restaurant. This offer may not be valid on event days, please call ahead if you are looking to dine in at event restaurant: Manchester Printworks.
General terms: Please present your membership card to your server at the point of ordering and remind them again when you are ready to pay. We reserve the right to refuse to accept a membership card which we deem to be tampered with, duplicated, or which otherwise is suspected to be affected by fraud. You can only use this promotion once per visit. This offer is not available in conjunction with any other offer, set menu, voucher, or discount. No cash value. Not valid on delivery or takeaway. We may need to verify ID and will do so in accordance with our Privacy Policy. Any additional upgrades will be charged separately. All offers are subject to availability. This offer is only valid in GB.
Offer entitles you to: Enjoy 2 for 1 on Starters, Mains & Desserts upon presentation of a valid Tastecard card.
Offer validity: Offer valid Sunday – Friday across starters, mains and desserts whilst dining in the restaurant. Guests must order the correct number of dishes from each of these menus, the cheapest or equivalent dish from each will be discounted from your bill. Valid up to 6 people.
Offer restrictions: Only one offer may be redeemed per table per visit. Not valid on key calendar dates, including but not limited to: Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas Day, Boxing Day, or New Years Eve.
Site exclusions: This offer is only valid whilst dining in the restaurant. This offer may not be valid on event days, please call ahead if you are looking to dine in at event restaurant: Manchester Printworks.
General terms: Please present your membership card to your server at the point of ordering and remind them again when you are ready to pay. We reserve the right to refuse to accept a voucher which we deem to be tampered with, duplicated, or which otherwise is suspected to be affected by fraud. You can only use this promotion once per visit. This offer is not available in conjunction with any other offer, set menu, voucher, or discount. No cash value. Not valid on delivery or takeaway. We may need to verify ID and will do so in accordance with our Privacy Policy. Any additional upgrades will be charged separately. All offers are subject to availability. This offer is only valid in GB.
This offer entitles you to: Enjoy 25% off the total bill upon presentation of a valid Gourmet Society membership.
Offer validity: Offer valid all day, Sunday – Friday. Valid up to 6 people.
Offer restrictions: Only one offer may be redeemed per table per visit. Not valid on key calendar dates, including but not limited to: Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas, Boxing Day, or New Years Eve.
Site exclusions: This offer is only valid whilst dining in the restaurant. This offer may not be valid on event days, please call ahead if you are looking to dine in at event restaurant: Manchester Printworks.
General terms: Please present your membership card to your server at the point of ordering and remind them again when you are ready to pay. We reserve the right to refuse to membership card which we deem to be tampered with, duplicated, or which otherwise is suspected to be affected by fraud. You can only use this promotion once per visit. This offer is not available in conjunction with any other offer, set menu, voucher, or discount. No cash value. Not valid on delivery or takeaway. We may need to verify ID and will do so in accordance with our Privacy Policy. Any additional upgrades will be charged separately. All offers are subject to availability. This offer is only valid in GB.
Offer entitles you to: Enjoy 30% off food items from our Core Menu for all active Limitless members upon presenting a valid Limitless card.
Offer validity: Available to redeem all day, every day.
Offer restrictions: Only one offer may be redeemed per table per visit. Not valid on key calendar dates, including but not limited to: Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas, Boxing Day, or New Years Eve.
Site exclusions: This offer is only valid whilst dining in the restaurant. This offer may not be valid on event days, please call ahead if you are looking to dine in at our event restaurant: Manchester Printworks.
General terms: Please let your server know you have a membership card at the point of ordering and remind them when you are ready to pay. This offer is not available in conjunction with any other offer, set menu, voucher, or discount. No cash value. Not valid on delivery or takeaway. We may need to verify ID and will do so in accordance with our Privacy Policy. Any additional upgrades will be charged separately. All offers are subject to availability. We reserve the right to vary or end this offer at our discretion. This offer is only valid in GB.
Offer entitles you to: Enjoy 25% off main courses ordered from our Core Menu upon presentation of a valid Insider Showcase card.
Offer validity: This offer is valid all day, every day.
Offer restrictions: Only one offer may be redeemed per table per visit. Offer valid for up to 6 people per Insider Showcase card. If 1 card is used for a table larger than 6 people, the cheapest dish of each course will be discounted from your bill. Not valid on key calendar dates, including but not limited to: Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas, Boxing Day, or New Years Eve.
Site exclusions: This offer may not be valid on event days, please call ahead if you are looking to dine in at any our event restaurant: Manchester Printworks.
General terms: Please let your server know at the point of ordering and remind them when you are ready to pay. This offer is not available in conjunction with any other offer, set menu, voucher, or discount. No cash value. Not valid on delivery or takeaway. We may need to verify ID and will do so in accordance with our Privacy Policy. By clicking Get Code, you agree to the terms and conditions, and to us processing your data in accordance with our Privacy Policy for the purpose of sending you this offer. Any additional upgrades will be charged separately. All offers are subject to availability. We reserve the right to vary or end this offer at our discretion. This offer is only valid in GB.
Offer entitles you to: Enjoy 20% off main courses ordered from our Core Menu upon presentation of a valid Merlin Pass.
Offer validity: Available all day, every day. This offer is only valid whilst dining in the restaurant. Not valid on key calendar dates, including but not limited to: Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas, Boxing Day, or New Years Eve.
Offer restrictions: Only one offer may be redeemed per table per visit. Offer valid for up to 6 people per Merlin Pass. If 1 card is used for a table larger than 6 people, then the cheapest dish each course will be discounted from your bill. This offer is only valid whilst dining in the restaurant.
Site exclusions: This offer may not be valid on event days, please call ahead if you are looking to dine in at our event restaurant: Manchester Printworks.
General terms: Please let your server know at the point of ordering and remind them when you are ready to pay. This offer is not available in conjunction with any other offer, set menu, voucher, or discount. No cash value. Not valid on delivery or takeaway. We may need to verify ID and will do so in accordance with our Privacy Policy. By clicking Get Code, you agree to the terms and conditions, and to us processing your data in accordance with our Privacy Policy for the purpose of sending you this offer. Any additional upgrades will be charged separately. All offers are subject to availability. We reserve the right to vary or end this offer at our discretion. This offer is only valid in GB.
Offer entitles you to: Enjoy 25% off your bill upon presentation of a valid Meerkat Meals membership card.
Offer validity: Offer valid all day, Sunday - Friday. Offer valid for tables of up to 6 people.
Offer restrictions: Any additional toppings or upgrades will be charged separately. Offer is not valid on Bank Holidays, Valentine's Day, Mother's Day, Father's Day, or New Year's Day. The offer cannot be used in conjunction with any other offer, voucher.
Site exclusions: Valid at all Chiquito locations. This offer may not be valid on event days, please call ahead if you are looking to dine in at our event restaurant, Manchester Printworks.
General terms: Please let your server know you have a membership card at the point of ordering and remind them again when you are ready to pay. We reserve the right to refuse to accept a membership card which we deem to be tampered with, duplicated, or which otherwise is suspected to be affected by fraud. This offer is not available in conjunction with any other offer, set menu, voucher, or discount. No cash value. Not valid on delivery or takeaway. We may need to verify ID and will do so in accordance with our Privacy Policy. Any additional upgrades will be charged separately. All offers are subject to availability. This offer is only valid in GB.
OFFERS
This offer entitles you to: Redeem a free portion of 4 churros for the birthday guest. This offer does not include the churros tower. Guests do not need to order a main meal to redeem the offer.
Offer validity: Available to redeem all day, every day. To qualify for this offer, diners must present a valid voucher code, which is valid for 30 days from receipt of your unique voucher code. Not valid on key calendar dates, including but not limited to: Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas, Boxing Day, or New Years Eve.
Offer restrictions: Oner voucher = one portion of churros. This offer is only valid whilst dining in the restaurant.
Site exclusions: This offer is only valid whilst dining in the restaurant. This offer may not be valid on event days, please call ahead if you are looking to dine in at any event restaurant: Manchester Printworks.
General terms: Please let your server know you have a voucher at the point of ordering and remind them when you are ready to pay. This offer is not available in conjunction with any other offer, set menu, voucher, or discount. No cash value. Not valid on delivery or takeaway. We may need to verify ID and will do so in accordance with our Privacy Policy. By clicking Get Code, you agree to the terms and conditions, and to us processing your data in accordance with our Privacy Policy for the purpose of sending you this offer. Any additional upgrades will be charged separately. All offers are subject to availability. We reserve the right to vary or end this offer at our discretion. This offer is only valid in GB.
Offer entitles you to: Enjoy 2 for 1 when ordering 2 of the same cocktails or mocktails. Both cocktails will be served at the same time.
Offer validity: Offer available all day, Sunday - Friday.
Offer restrictions: This offer excludes Frozen Cocktails and items on the Sharer menu. Only valid for orders made whilst dining in the restaurant. Not valid on key calendar dates, including but not limited to: Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas, Boxing Day, or New Years Eve.
Site exclusions: This offer may not be valid on event days, please call ahead if you are looking to dine in our event restaurant: Manchester Printworks.
General terms: Please let your server know at the point of ordering and remind them when you are ready to pay. No cash value. Not valid on delivery or takeaway. We may need to verify ID and will do so in accordance with our Privacy Policy. By clicking Get Code, you agree to the terms and conditions, and to us processing your data in accordance with our Privacy Policy for the purpose of sending you this offer. Any additional upgrades will be charged separately. All offers are subject to availability. We reserve the right to vary or end this offer at our discretion. This offer is only valid in GB.
Offer entitles you to: Enjoy 30% off mains from whilst dining in restaurant when a valid same-day cinema ticket is shown (Print or Digital)
Offer validity: Available to redeem all day, every day. Offer valid for up to 10 people per table.
Offer restrictions: This offer is valid on mains ordered from our core menu only and excludes our Lunch, Kids, Desserts, and Drinks menus.
Not valid on key calendar dates, including but not limited to: Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas, Boxing Day, or New Years Eve.
Site exclusions: This offer may not be valid on event days, please call ahead if you are looking to dine in our event restaurant: Manchester Printworks.
General terms: Please let your server know at the point of ordering and remind them when you are ready to pay. This offer is not available in conjunction with any other offer, set menu, voucher, or discount. No cash value. Not valid on delivery or takeaway. We may need to verify ID and will do so in accordance with our Privacy Policy. By clicking Get Code, you agree to the terms and conditions, and to us processing your data in accordance with our Privacy Policy for the purpose of sending you this offer. Any additional upgrades will be charged separately. All offers are subject to availability. We reserve the right to vary or end this offer at our discretion. This offer is only valid in GB.
This offer entitles you to: 30% off food with a valid Student ID when ordering 2 or more main meals from our Core Menu.
Offer validity: This offer is only valid for orders made whilst dining in the restaurant. Not valid on key calendar dates, including but not limited to Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas, Boxing Day, or New Years Eve.
Offer restrictions: Only one offer may be redeemed per table per visit. Not valid on key calendar dates, including but not limited to Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas, Boxing Day, or New Years Eve.
Site exclusions: This offer is only valid whilst dining in the restaurant. This offer may not be valid on event days, please call ahead if you are looking to dine in at our event restaurant: Manchester Printworks.
General terms: Please let your server know you have a voucher at the point of ordering and remind them when you are ready to pay. This offer is not available in conjunction with any other offer, set menu, voucher, or discount. No cash value. Not valid on delivery or takeaway. We may need to verify ID and will do so in accordance with our Privacy Policy. By clicking Get Code, you agree to the terms and conditions, and to us processing your data in accordance with our Privacy Policy for the purpose of sending you this offer. Any additional upgrades will be charged separately. All offers are subject to availability. We reserve the right to vary or end this offer at our discretion. This offer is only valid in GB.
This offer entitles you to: Dine on our set Lunch menu from Monday – Friday.
Offer validity: Offer is valid from 12pm-3pm, Monday - Friday. This offer includes 1 course from £9.95/2 courses from £13.45/3 courses from £16.00 and unlimited soft drink refills from £3.20. This offer is only valid on dishes included in the lunch set menu, no alternatives, and is only valid for orders made while dining in the restaurant.
Offer restrictions: Only one offer may be redeemed per table per visit. Not valid on key calendar dates, including but not limited to: Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas, Boxing Day, or New Years Eve.
Site exclusions: This offer is only valid whilst dining in the restaurant. This offer may not be valid on event days, please call ahead if you are looking to dine in at our event restaurant: Manchester Printworks.
General terms: Please let your server know at the point of ordering and remind them when you are ready to pay. This offer is not available in conjunction with any other offer, set menu, voucher, or discount. No cash value. Not valid on delivery or takeaway. We may need to verify ID and will do so in accordance with our Privacy Policy. By clicking Get Code, you agree to the terms and conditions, and to us processing your data in accordance with our Privacy Policy for the purpose of sending you this offer. Any additional upgrades will be charged separately. All offers are subject to availability. We reserve the right to vary or end this offer at our discretion. This offer is only valid in GB.
This offer entitles you to: £10 off your total bill, when £25 or more is spent.
Offer validity: Voucher is valid up to 60 days of issuance. Customer can receive this offer a maximum of one time in a 30-day period - vouchers will not be sent to be sent to individuals who have already provided feedback within last 30 days.
Offer restrictions: Only one voucher can be used per table, per visit.
Site exclusions: Available in all Chiquito locations. This offer may not be valid on event days, please call ahead if you are looking to dine in at our event restaurant: Manchester Printworks.
General terms: Please let your server know at the point of ordering and remind them again when you are ready to pay. You can only use this offer once per visit. This offer is not available in conjunction with any other offer, set menu, voucher or discount. No cash value. Not valid on delivery, takeaway or airports. We may need to verify ID and will do so in accordance with our Privacy Policy. All offers are subject to availability. We reserve the right to vary or end this offer at our discretion. This offer is only valid in GB.
LOCAL OFFERS
This offer entitles you to: Enjoy 10% off your total bill upon presentation of a valid voucher code.
Offer validity: Available to redeem all day, every day. Offer valid for up to 4 people whilst dining in only.
Offer restrictions: Only one offer may be redeemed per table per visit. Not valid on key calendar dates, including but not limited to Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas, Boxing Day, or New Years Eve.
Site exclusions: This offer may not be valid on event days, please call ahead if you are looking to dine in at our event restaurant: Manchester Printworks.
General terms: Please let your server know you have a voucher at the point of ordering and remind them when you are ready to pay. This offer is not available in conjunction with any other offer, set menu, voucher, or discount. No cash value. Not valid on delivery or takeaway. We may need to verify ID and will do so in accordance with our Privacy Policy. By clicking Get Code, you agree to the terms and conditions, and to us processing your data in accordance with our Privacy Policy for the purpose of sending you this offer. Any additional upgrades will be charged separately. All offers are subject to availability. We reserve the right to vary or end this offer at our discretion. This offer is only valid in GB.
This offer entitles you to: Enjoy 15% off the food when a main course is purchased from our Core Menu.
Offer validity: All day, every day whilst dining in only. Offer valid for up to 4 people
Offer restrictions: Only one offer may be redeemed per table per visit. Not valid on key calendar dates, including but not limited to Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas, Boxing Day, or New Years Eve.
Site exclusions: This offer is only valid whilst dining in the restaurant. This offer may not be valid on event days, please call ahead if you are looking to dine in at our event restaurant: Manchester Printworks.
General terms: Please let your server know you have a voucher at the point of ordering and remind them when you are ready to pay. This offer is not available in conjunction with any other offer, set menu, voucher, or discount. No cash value. Not valid on delivery or takeaway. We may need to verify ID and will do so in accordance with our Privacy Policy. By clicking Get Code, you agree to the terms and conditions, and to us processing your data in accordance with our Privacy Policy for the purpose of sending you this offer. Any additional upgrades will be charged separately. All offers are subject to availability. We reserve the right to vary or end this offer at our discretion. This offer is only valid in GB.
This offer entitles you to: Enjoy 30% off mains upon presentation of a valid voucher code. At least one full priced main much be purchased to redeem this offer.
Offer validity: Available to redeem all day, every day. Offer valid for up to 4 people. Valid only whilst dining in the restaurant.
Offer restrictions: Only one offer may be redeemed per table per visit. Not valid on key calendar dates, including but not limited to Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas, Boxing Day, or New Years Eve.
Site exclusions: This offer may not be valid on event days, please call ahead if you are looking to dine in at our event restaurant: Manchester Printworks.
General terms: Please let your server know you have a voucher at the point of ordering and remind them when you are ready to pay. This offer is not available in conjunction with any other offer, set menu, voucher, or discount. No cash value. Not valid on delivery or takeaway. We may need to verify ID and will do so in accordance with our Privacy Policy. By clicking Get Code, you agree to the terms and conditions, and to us processing your data in accordance with our Privacy Policy for the purpose of sending you this offer. Any additional upgrades will be charged separately. All offers are subject to availability. We reserve the right to vary or end this offer at our discretion. This offer is only valid in GB.
GIFT CARDS
Validity: Gift vouchers are valid from the moment they are purchased until a year after the first transaction. You will receive one email for every voucher you have purchased.
General terms: Chiquito gift vouchers are issued and operated by The Big Table Group Limited. Our gift vouchers allow you to add cash value (£) onto your gift voucher and use it to pay for Chiquito meals. The full gift voucher value does not have to be used in one visit. The bearer is entitled to redeem their voucher in £5 increments. Gift vouchers are non-refundable and are only valid for transactions made when dining in our restaurant. We reserve the right to amend the Terms and Conditions of a Chiquito gift voucher.