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Terms and Conditions

Our booking policy:

All tables will be held for no more than 15 minutes in busy periods • You can specify in the ‘Special Request’ box if you require a highchair or space for a pram, although please note that in some locations we may need to ask you to leave your pram elsewhere in our restaurant to ensure clear floor access for our team, other guests and in case of emergency • If you no longer require your booking, please cancel using the link sent in your original confirmation email or the reminder email you will receive the day before your booking , so we can give your table to another guest • You can add any information or specific requests in the ‘Special Request’ box when you book – we will always do our best to help.

Deposits:

If your booking requires a deposit, this must be paid within 14 days of making your booking, or immediately if you are dining within 14 days of making a booking, otherwise in busy periods we reserve the right to cancel your table • You will receive a link within your email confirmation to pay your deposit via our secure online portal. If you prefer to pay in restaurant, then card payment is preferred

All deposits paid are redeemed against your bill on the date you dine with us • The deposit is fully refundable in the following circumstances: You change your mind, if more than 14 days before you dine.
Your chosen restaurant being closed due to any local lockdown restrictions on the date you intended to visit us, right up to and including the dine date.
If within the 14 days, one of your group tests positive for Coronavirus, and you are no longer able to attend, up to 24 hours before your dine date • If you cancel within 14 days of your dine date, we are unable to offer a refund unless one of the criteria in 2. or 3. above are met – however we would be happy to move your booking to any future date within 3 months of your original dine date, and your deposit will remain valid and redeemable against that new booking • If you decide to cancel your booking, please either contact the restaurant direct, or our Group Sales team if you booked through them. Cancelling the booking yourself via our online booking portal will not refund your deposit. Refunds may take up to 5 working days to be processed back to your card • Any refund due can only be processed to the card originally used to pay the deposit • If your party number reduces, we are unable to part refund deposits – however the full amount of the deposit taken will still be redeemed against your booking on the day • If your party number increases, you will receive an email to pay the extra amount per person due.

Pre-orders:

If your booking requires a pre-order, this must be made no later than 72 hours before your booking.

Pre-orders may also be required for all bookings of 13 or more people • If a pre-order is required, you will receive a link to make your pre-order via our secure online portal, either at the time of booking, or for Christmas bookings, in early November • If you do not pre-order, we cannot guarantee availability of your preferred menu dishes on the date you dine.

Drinking:

Drinking to excess won’t be permitted & we reserve the right to cease serving at any time. Participants are required to drink responsibly at all times drinkaware.co.uk. Our policy is that only guests who can prove they are 18 & above can be served alcohol for their own consumption & we observe Challenge 21 or 25 (as our licence specifies) in our restaurants.

PARTNER OFFER TERMS
We are no longer accepting Meerkat Meals discounts, Tastecard, Gourmet Society, Vouchercloud and Vouchercode

Odeon Limitless
• Enjoy 30% off food for all active Limitless members when presenting your Limitless card
• Offer valid for up to 6 people per Limitless card.
• If 1 card is used for a table larger than 6 people then the cheapest or equivalent dish of each course will be discounted from your bill.
• Offer valid on items from the Main, Vegan, Gluten Free and Desserts menus
• Excludes Breakfast, Evening, Lunch, Kids, Kids Gluten Free and Drinks menus
• Offer not valid at Chiquito restaurants in Airport locations
•The offer is not valid on Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas Eve, Boxing Day and New Year’s Eve.
• This offer is only valid for orders made while dining in the restaurans.
• This offer may be refused at event restaurants on event days. It will be processed at the manager’s discretion.
• Offer can be amended or withdrawn at any time

Emergency Services Discount
• Enjoy 20% off the total food bill upon presentation of a valid NHS, Armed Forces, Firefighter or Police ID (including SPRA or PCF card)
• Valid 7 days a week when a main course is ordered, per adult, from the Main, Vegan or Gluten Free menus while dining in the restaurant
• Limited to 4 people per ID presented. If 1 card is used for a table larger than 4 people then the cheapest dishes of each course will be discounted
• Cannot be used in conjunction with any other promotion or set menu including the Lunch, Evening, Kid’s and seasonal set menus
•The offer is not valid on Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas Eve, Boxing Day and New Year’s Eve.
• This offer may not be valid in event restaurants on event days and will be processed at the manager’s discretion.
• Offer can be amended or withdrawn at any time

Showcase Insider
• Enjoy 25% off their food bill when ordering one main meal from our Main or Gluten Free Menu.
• This offer is valid 7 days a week.
• This offer is only valid when you show a valid Insider Showcase card.
• This offer is excluded on our Lunch, Kids, Kids GF and Drinks menus
• This offer is limited to 6 people per card.
• If 1 card is used for a table larger than 6 people, then the cheapest of equivalent dish of each course will be discounted from your bill.
•The offer is not valid on Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas Eve, Boxing Day and New Year’s Eve.
• This offer is only valid for orders made while dining in the restaurant
• Offer can be amended or withdrawn at any time.

VIA 20% off food
• To redeem this offer please hand this card to your server, the offer may only be used once
• Valid when dining in only
• This offer may be refused on event days, it will be processed at the manager’s discretion
• We have the right to amend or withdraw this offer at any time
• This offer cannot be used in conjunction with any other promotion or discount
•The offer is not valid on Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas Eve, Boxing Day and New Year’s Eve.

20% off Merlin Pass Members
• Enjoy 20% off food for all active Merlin pass members when presenting your valid Merlin pass.
• Offer valid on items from the Main, Gluten Free, Vegan and Desserts menus.
• This offer cannot be used in conjunction with any other promotion, discount, offer or set menu.
• This offer is not valid on Drinks menu.
• This offer is only valid for orders made while dining in the restaurant.
• Offer can be amended or withdrawn at any time.
•The offer is not valid on Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas Eve, Boxing Day and New Year’s Eve.

OFFER TERMS

Chiquito Early Bird Mother’s Day Bookings – Free Classic Margarita Terms & Conditions
• Pre-book for Mother’s Day between 12th February– March 6th, 2024, and dine between March 9th – March 10th, 2024, to redeem one free Classic Margarita* per guest in your booking party.
• One adult main from the main, vegan, and gluten- free menus must be purchased per 1 free Classic Margarita/ 1 Reg post-mix soft drink.
• Offer can only be redeemed whilst dining in our restaurant and is not available for Click & Collect or delivery.
• This offer will be confirmed via email to each individual booked with a valid promotion code. This promotion code will provide one free Classic Margarita or regular post-mix soft drink (Coca Cola, Diet Coke, Coca-Cola Zero, Dr Pepper Zero, Fanta Zero, Lemonade) to each member of the guests booking party.
• To redeem this voucher, please let your server know at the point of ordering and present the voucher when you are ready to pay. You can only use the voucher once.
• You may not use this offer in conjunction with any other offer, promotion, or discount.
• This offer is only valid on bookings made before 6th of March 2024, dining between March 9th – March 10th, 2024.
• This offer may not be valid at our Printworks restaurant on event days, please call ahead if you are looking to redeem at this restaurant.
• We have the right to amend or withdraw this offer at any time.

  • [Over 18s only and subject to our usual rules on serving alcohol.]

Kids Eat Free this half term - Terms & Conditions
Celebrate half term at Chiquito, with a free kid's meal on us!
• One adult main from the main, gluten- free and vegan menus must be purchased per 1 child to receive the offer.
• This offer is available Monday 12th February – Friday 23rd February 2024, Monday – Friday (NOT available Saturday’s or Sunday’s).
• This offer cannot be used in conjunction with any other promotion.
• This offer may not be valid in event restaurants on event days and will be processed at the manager’s discretion. Please call ahead if you are looking to redeem at any of our event restaurants: Manchester Printworks.
• The offer is not valid on Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas Eve, Boxing Day and New Year’s Eve.
• This offer is only valid for orders made whilst dining in the restaurant.
• Dishes included in this offer may vary across different restaurants.
• We have the right to amend or withdraw this offer at any time.

Chiquito New Email Sign-up: Free Garlic Jalapeno Cornbread
This offer entitles guests who are new email sign-ups to redeem Free Garlic Jalapeno Cornbread
•To qualify for this offer, diners must present a valid QR code
•This offer can only be redeemed alongside the purchase of a main meal
• This offer cannot be used in conjunction with other promotions, including the Lunch and Kid’s set menus
•This offer is valid for one transaction only and is valid for 30 days from receipt of email.
• Offer is valid 7 days a week
• This offer is only valid for orders made whilst dining in the restaurant.
•The offer is not valid on Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas Eve, Boxing Day and New Year’s Eve.
•We have the right to amend or withdraw this offer at any time

Chiquito Birthday Treat: Free Churros
•This offer entitles the birthday guest to redeem a free portion of 4 churros
•This offer does not include the upgrade to 8 churros or the loaded churros
•To qualify for this offer, diners must present a valid voucher code
•The voucher code will only valid for 30 days
•Diners do not need to order a main meal to qualify for the offer
•Offer is valid 7 days a week
•This offer is not valid in airports, Click & Collect or delivery orders
•The offer is not valid on Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas Eve, Boxing Day and New Year’s Eve.
•We have the right to amend or withdraw this offer at any time

Local 30% off mains
• Offer valid for up to 4 people. If 1 card is used for a table larger than 4 people then the cheapest or equivalent dish of each course will be discounted from your bill
• Offer valid 7 days a week when a main course is purchased from the main, vegan or gluten-free menu
• If stated on the voucher, you may need to hand this voucher in to redeem as it can only be used once
• You may not use this offer in conjunction with any other offer including the lunch and kid’s set menus
• This offer is valid until the date stated on the voucher
•The offer is not valid on Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas Eve, Boxing Day and New Year’s Eve.
• This offer is only valid whilst dining in the restaurant
• Offer can be amended or withdrawn at any time

Local 10% off total bill
• Enjoy 10% off the total bill with this voucher
• Offer valid 7 days a week when a main course is purchased from the main menu
• If stated on the voucher, you may need to hand this voucher in to redeem as it may only be valid once
• You may not use this offer in conjunction with any other offer including the lunch and kid’s set menus
• This offer is valid until the date stated on the voucher
•The offer is not valid on Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas Eve, Boxing Day and New Year’s Eve.
• This offer is only valid whilst dining in the restaurant
• We have the right to amend or withdraw this offer at any time

Local 15% off food
• Enjoy 15% off the food bill with this voucher
• Offer valid 7 days a week when a main course is purchased from the main menu
• If stated on the voucher, you may need to hand this voucher in to redeem as it may only be valid once
• You may not use this offer in conjunction with any other offer including the lunch and kid’s set menus
• This offer is valid until the date stated on the voucher
•The offer is not valid on Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas Eve, Boxing Day and New Year’s Eve.
• This offer is only valid whilst dining in the restaurant
• We have the right to amend or withdraw this offer at any time

Chiquito Cocktail Club : (England, NI & Wales) Monday – Friday 5-7pm 241 cocktails/mocktails (on same cocktail/mocktail) excluding Scotland
•This offer entitles you to enjoy 2 for 1 on our cocktails/ mocktails (from 3rd May 2022)
•This offer is only valid on 2 of the same cocktails or mocktails. The cheapest will be discounted if various cocktails/ mocktails are ordered on the same bill.
•This offer excludes all sharing cocktails and the Flaming Zombie
•This offer is only valid Monday - Friday 5-7pm
•This offer is not valid in Scotland.
•This offer may be refused at restaurants on event days. It will be processed at the managers discretion.
•This offer is only valid for orders made whilst dining in the restaurant.
•The offer is not valid on Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas Eve, Boxing Day and New Year’s Eve.
•This offer is not valid in airports, Click & Collect or delivery orders
•We have the right to amend or withdraw this offer at any time

Chiquito Cocktail Club (Scotland) £6 cocktails - All Day Mon- Thursday
•This offer entitles you to enjoy £6 cocktails (from 18th April 2023)
•This offer is only valid Monday - Thursday
•This offer excludes all sharing cocktails and the Flaming Zombie
•This offer is only valid for orders made whilst dining in the restaurant.
•This offer is valid in Scotland only
•This offer may be refused at restaurants on event days. It will be processed at the manager’s discretion
•You may not use this offer in conjunction with any other offer
•The offer is not valid on Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas Eve, Boxing Day and New Year’s Eve.
•This offer is not valid in airports, Click & Collect or delivery orders
•We have the right to amend or withdraw this offer at any time

10% Click & Collect
• This offer entitles customers to 10% off Click & Collect orders.
• This offer is only valid on Click & Collect orders and will not be accepted on Takeaway orders.
• The 10% discount will automatically be applied to all Click & Collect purchases at the checkout.

30% off Cinema
• Enjoy 30% off food with a valid cinema ticket (digital or print).
• Offer valid for up to 6 people.
• If 1 card is used for a table larger than 6 people then the cheapest or equivalent dish of each course will be discounted from your bill.
• Offer valid on items from the Main, Vegan, Gluten Free and Desserts menus
• Excludes Breakfast, Event, Evening, Lunch, Kids, Kids Gluten Free and Drinks menus
• Offer not valid at Chiquito restaurants in Airport locations
• Offer cannot be used in conjunction with any other promotion
•The offer is not valid on Bank Holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas Eve, Boxing Day and New Year’s Eve.
• This offer is only valid for orders made while dining in the restaurant
• Offer can be amended or withdrawn at any time

Students
• This offer entitles students to 25% off their food bill when ordering 2 or more main meals from the Main, Gluten Free and Vegan Menu.
• To redeem this offer, present a verified student discount code to your server.
• This offer can only be used once per table/ bill transaction
• This offer may be refused at event restaurants on event days. It will be processed at the manager’s discretion.
• This offer is not valid on bank holidays and other special occasion days (including but not limited to Valentine’s Day, Father’s Day, Mother’s)
• This offer is only valid for orders made whilst dining in the restaurant.
• We have the right to amend or withdraw this offer at any time.
• This offer is not valid in conjunction with any other offer.

Lunch Menu
• Dine on our Lunch menu from Monday – Friday.
• This offer is valid from 12pm – 3pm.
• This offer includes 1 course £9.70/ 2 courses for £12.70 / 3 courses for £14.70, unlimited soft drink refills from £3.20
• This offer is only valid on dishes included in the lunch set menu, no alternatives
• This offer is only valid for orders made while dining in the restaurant.
• This offer cannot be used in conjunction with any other promotion nor on Celebration days, including but not limited to, Valentine’s Day, Mother’s Day, Father’s Day, Bank holidays
• Dishes within this offer may vary across different restaurants.
• This offer can be used multiple times.
• This offer may be refused at event restaurants on event days. It will be processed at the manager’s discretion.
• We have the right to amend or withdraw this offer at any time.

Gift Voucher
• Chiquito gift voucher is issued and operated by The Big Table Group Limited.
• Our gift card allows you to purchase cash value (£) onto your gift voucher and use it to pay for Chiquito meals.
• Gift vouchers are valid from the moment they are purchased until a year after the first transaction.
• You will receive one email for every voucher you have purchased.
• The full gift voucher value does not have to be used in one visit. The bearer is entitled to redeem their voucher in £5 increments.
• Our gift voucher is not valid at any Chiquito airport locations.
• Our gift voucher is only valid for transactions made when dining in our restaurant.
• We reserve the right to amend the terms and conditions of a Chiquitos gift voucher.
• Chiquito gift vouchers are non-refundable.